Privacy Policy

Mina Express respects your privacy

Any personal information you provide us through our contact form or any other form including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside Mina Express.

Payment card details

Mina Express will never ask for Credit or Debit Card details (except where you are requesting to pay by Credit or Debit Card) and request that you do not enter it on any of the forms on this website, other than through the secure server software we use to make our internet transactions secure.

All credit and debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment your order will not be accepted.

3D Secure is a payment verification protocol used by major card issuers, branded as 'MasterCard Secure Code' and 'Verified by Visa' to prevent credit card fraud. Depending on the card issuer, 3D Secure is an opt-out option or a required service for using the card to make internet purchases. Cards registered with 3D Secure require the user to enter a Personal Identification Number (PIN) code or password. This PIN code is not the same PIN code issued with the card.

3D Secure verifies the card details provided by you. The system is completely automated and we do not store or process any of the data provided by the 3D Secure system.

External Sites

Mina Express is not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.


A “cookie” is a small data text file that is placed in your browser and allows Mina Express to recognise you each time you visit this site (customisation etc). Cookies themselves do not contain any personal information, and Mina Express does not use cookies to collect personal information. Mina Express may use tracking devices such as Cookies and Web Beacons. Cookies may also be used by third party content providers such as newsfeeds.

Cookies stored by

Cookie Name Description
symfony It is a persisent cookie which contains a string of numbers and letters used to identify your web browsing session.

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Remember The Risks Whenever You Use The Internet

While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to Mina Express and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition other Internet sites or services that may be accessible through Mina Express have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions.

Please contact those vendors and others directly if you have any questions about their privacy policies.

For any other information use the contact form to contact Mina Express.